Hospital group embarks on transformational service improvement programme

It is envisaged that the Ireland East Hospital Group’s Unscheduled Care Service Improvement Programme could improve patient and staff experience, eliminate crowding and de-congest the emergency departments in the Group’s acute hospitals, writes Lloyd Mudiwa The largest and most diverse hospital group in Ireland in terms of a catchment population of 1.1 million people, staff (approximately 10,800), budget (€1 billion), number of hospitals (11), counties and community healthcare organisations (it overlaps with 4 CHOs), the Ireland East Hospital Group (IEHG) aims to standardise and improve the level of care provided by the facilities in the group to all patients. The…